Content Moderator

Storm Ideas are a specialist digital and content agency working on a daily basis with large, globally recognised clients in the US TV industry. We are looking for a content moderator with smarts, attention to detail, and a love of US TV to assist in achieving our marketing objectives for 2021 and beyond.

Founded in 2008, Storm Ideas are an Edinburgh-based team that deliver pioneering content services and digital solutions for some incredible clients in the US TV industry. You’ll be working in a fast paced, exciting and fun environment in the recently refurbished Sugar Bond House in Bonnington.

You will be:

• Reviewing fan activity on official US TV network social accounts, including Facebook, Instagram, Twitter, TikTok and more.
• Recommending any actions needed on user’s comments and messages, in accordance with our client’s moderation guidelines.
• Fully immersing yourself in all aspects of each TV show, e.g. show announcements, social accounts, fan culture
• Moderating fan-written movie reviews on a high traffic app
• Providing email support to users of a high traffic app
• Monitoring and replying to app store reviews for a high traffic app
• Reviewing entries to various sweepstake competitions

Candidates will ideally possess:

• A 2:1 Bachelor’s degree or higher
• High level of attention to detail
• Experience using various social media platforms
• Excellent understanding of grammar, punctuation and written English in general
• Resilience when faced with negativity online
• Experience with content management systems
• Strong work-ethic and self-motivation
• Ability to work well within a team and balance a shared task load
• A friendly and enthusiastic demeanour
• A love of TV shows As long as you possess smarts, attention to detail and enthusiasm, please still apply.

Permanent / Full-Time Total weekly hours: 37.5 To help service our US clients, we are looking for people who can work at least two late shifts (1:30pm-10pm) and at least one weekend day per week (from home).

Salary £19k per annum.

As well as a competitive starting salary, Storm Ideas also offer a range of awesome benefits: Immediate Benefits

• 33 days’ holiday (inc. 8 bank holidays)
• High-end, fast computer with 2 large monitors
• A standing desk (if you're up for it)
• Your own choice of headphones, keyboard, mouse and gel rests
• Company days out at least 2 times a year
• Paid training on the job
• Accounts with online tools like Lynda and Treehouse

After 3 Months

• £600 budget every two years to choose your own mobile phone
• Mobile phone monthly contract paid for
• Enrolment in workplace pension scheme with matched employer contributions
• £100 towards glasses with Black & Lizars

After 1 Year

• Annual salary increase at a minimum in line with Average Weekly Earnings growth whenever Storm Ideas is in profit
• Performance Related Pay Scheme giving an annual bonus of up to 100% of monthly salary whenever Storm Ideas is in profit
• Access to the Cycle to Work scheme

To apply for this position, please send your CV and a cover letter explaining specifically why you’re perfect for this job to careers@stormideas.com.