Account Manager
🇺🇲 Up to USD 85,000 per year, on a full time, permanent employment contract
🌎 Fully remote working from anywhere in the US!
🏖️ 33 days paid leave and Benefits
✨ Working with a globally recognisable brand in the US Entertainment
💻 High-end, fast computer
💡 All the latest software and productivity tools you’ll need
Please note: this position follows Pacific Time Zone working hours.
Embracing Future-Facing Technology
Emerging technologies like Artificial Intelligence present exciting opportunities for us and our clients. As the world adapts, we’re committed to safely exploring the potential advantages of AI, integrating it thoughtfully into our work where possible, and one day guiding our clients through new possibilities when they’re open and ready for them. By tapping into our creativity, expertise, and collaboration, we aim to embrace its potential together. Our vision relies on people who are curious about this technology and excited to take on this challenge!
Role Snapshot
We’re now looking for an Account Manager to join our growing team — someone who thrives in both creative ideation and structured delivery. You’ll combine strategic thinking with hands-on execution, leading client relationships and ensuring every piece of work we deliver is aligned, inspired, and impactful.
If you love taking ownership, working collaboratively across teams, and shaping standout creative for a major global streaming client, we want to hear from you.
Own delivery and client satisfaction for one of our flagship accounts — acting as the trusted point of contact and strategic driver.
Lead and contribute to the ideation process — you’re not just coordinating creative work, you’re part of creating it.
Partner with creative, production, and social teams to develop and refine campaign strategy, creative direction, and content calendars.
Jump in when needed. This is a hands-on role — from drafting posts to managing urgent social moments, you’ll actively help get great work live.
Maintain full ownership of the client relationship: capturing briefs, processing feedback, and ensuring smooth communication across multiple time zones.
Work closely with the Account Director and support team members across workstreams, balancing autonomy with collaboration.
Provide clear, actionable feedback on creative and operational deliverables, ensuring alignment with client priorities and brand strategy.
Champion performance, insights, and process excellence within your team — continually improving quality, speed, and collaboration.
Drive strategic calendar ownership — understanding priorities, content mix, and when to react or reprioritise.
Build others up. Mentor and empower teammates, helping them develop confidence, judgment, and strong communication habits.
✅ A self-starter with a high work ethic, ownership mindset, and curiosity for technology — including AI tools that improve how we work.
✅ Strong creative judgment and storytelling instinct — you know what makes content connect and aren’t afraid to dive into the details.
✅ Exceptional organisation, attention to detail, and time management — able to juggle multiple deliverables without missing a beat.
✅ A proactive problem-solver and collaborator, comfortable leading conversations and resolving challenges under pressure.
✅ Comfortable using collaboration tools such as Airtable, FigJam or similar systems.
✅ Analytically minded — you use data, insights, and performance trends to inform strategy and creative direction.
✅ AI-curious: Ideally, you already incorporate the use of AI in your day-to-day live and work. We would love for you to embrace this further in the role and will give you opportunities to learn more and help weave it into our processes.
Nice to haves
Experience in social-first marketing — understanding trends, audience behaviour, and platform nuances.
Proven experience in account management within a creative or digital agency, ideally on entertainment or global brand clients.
Cutting-Edge Tools & Tech
Work with the latest hardware and software—Windows or Mac—so you're always set up to succeed.
Ideas Welcome, Always
We don’t just say we’re open to ideas—we act on them. Your insights can shape how we work across the company.
Fast, Agile, Adaptive
We move like a start-up but with the backing of a larger team. Quick decisions and a responsive culture are the norm.
Incredible Team, Global Reach
Join an international crew of 175+ passionate, talented people. We hire for skill, drive, and authenticity—just be yourself.
Remote-First & Flexible
Fully remote within the US.
First – you’ll receive a link to complete an online video interview, where we’ll ask you a few questions to learn more about your experience and suitability for the role.
Next – you’ll be invited to a 60-minute interview with Maddy Weingast, Head of Account Management, where we’ll share more details about the role and answer any questions you may have.
If we think there’s a fit, we’ll invite you to complete a short task to assess your alignment with the skills required for the role.
Finally – you’ll meet with Louise Sables, our CEO, for a 30-minute interview.
And that’s it!
Not sure if you tick every box? Apply anyway – we care more about your potential and mindset than a perfect match.