Content Moderator

WHY US?

WHY US?

WHY US?

🇬🇧 £23k per year on a full time, permanent contract
💸 21k-23k USD per year (or local currency equivalent), full time contractor contract
🌎 Fully remote working from the UK or LATAM!
✨ Working with globally recognisable brands in US Entertainment
💻 Working with the latest hardware, tech stack and tools
🏋️‍♀️ Access to benefits (country dependent 🌎 )

For this role, we have two different types of working patterns available:

  • Monday - Friday, working 9am - 5:30pm GMT/PT/ET (depending on your location) and you will need to be available for weekend work on a shift basis.

  • Saturday - Wednesday, working 9am - 5:30pm GMT/PT/ET (depending on your location).

About Storm
IdeaS

About StorM IdeaS

About Storm IdeaS

Founded in 2008, we are an international team that works with incredible and globally-recognized clients all over the world, particularly in the US TV industry.

Whether it’s developing our own products, producing engaging social content en-masse, or designing and delivering services to help our clients work more efficiently, our work is varied, exciting, and at the very forefront of the latest technology and trends.

Currently, we are a growing team of 175+ people, but still looking for new colleagues who make an impact and believe in the same ideas and values as we do.

If the idea of a fast-paced, dynamic role with tonnes of opportunity for change, responsibility, and innovation sounds exciting to you, then read on!

Responsibilities

Responsibilities

Responsibilities

What can you expect?

  • Reviewing fan activity on official US TV network social accounts, including Facebook, Instagram, Twitter, TikTok and more 

  • Recommending any actions needed on user’s comments and messages, in accordance with our client’s moderation guidelines 

  • Fully immersing yourself in all aspects of each TV show, e.g. show announcements, social accounts, fan culture 

  • Analysing fan sentiment for client reports 

  • Moderating fan-written movie reviews on a high traffic app 

  • Providing email support to users of a high traffic app 

  • Monitoring and replying to app store reviews for a high traffic app 

  • Reviewing entries to various sweepstake competitions

Qualifications

Qualifications

Qualifications

What's important to us: 

  • High level of attention to detail

  • Experience using various social media platforms

  • Excellent understanding of grammar, punctuation and written English in general

  • Resilience when faced with negativity online

  • Experience with content management systems

  • Strong work-ethic and self-motivation

  • Ability to work well within a team and balance a shared task load

  • A friendly and enthusiastic demeanour

  • A love of TV shows

Your working
environment

Your working environment

Your working environment

Modern Tech Stack 

We use the latest tools, hardware and methodologies across our teams.  We’re always on the look-out for new ways of working and ensure everyone is setup with enough hardware firepower to excel, Windows or Mac. 

Agility & Openness for Ideas 

We actively encourage the entire team to share their ideas, with that in mind we regularly adopt and implement suggestions across the company, you’re the specialist here! Operating with the agility of a high growth start-up, alongside the support you can expect from a larger organisation means we encourage quick decision making and a responsive, adaptive culture. 

Outstanding People  

We believe that great teams are built by a mixture of personality and skills, we’re an international team with more than 175 people onboard and we’re looking for people with a passion for what they do - just be yourself! 

Flexibility  

We’re a remote-first company and support 100% remote working for this role. We have flexible working hours so we start our day between 8am and 11am. 

Joining us means becoming an integral part of the whole team no matter where we’re physically working, we have a number of initiatives to create a team environment regardless of geographic location.

Salary

Salary

Salary

PAYMENT

UK - £23,000 per year, depending on experience and skills.

LATAM - $21,000-$23,000 USD per year, depending on experience and skills.

Employment
type

Employment type

Employment type

Full time contractor contract - fully remote working from anywhere in LATAM!

Permanent / Full time. Either in our Edinburgh office or remote within the UK.

Recruitment
process

Recruitment process

Recruitment process

First, you will receive questions to self-record a video response. 

We will then invite you to an interview (60 minutes via MS Teams). During the meeting, Nicola, our Head of Content Services, and Bekah, our Content Services Manager, will get to know you and try to understand if you’d be a good fit for the role, and at the same time answer all your questions.   

And that’s it! 

Contact

Contact

Contact

Storm Ideas Limited, Anderson House, 2nd Floor Breadalbane Street

Edinburgh United Kingdom EH6 5JR

PrivacyTerms • © Storm Ideas Ltd 2008-2024

Storm Ideas Limited, Anderson House, 2nd Floor Breadalbane Street

Edinburgh United Kingdom EH6 5JR

PrivacyTerms • © Storm Ideas Ltd 2008-2024

Storm Ideas Limited, Anderson House, 2nd Floor Breadalbane Street

Edinburgh United Kingdom EH6 5JR

PrivacyTerms • © Storm Ideas Ltd 2008-2024