💸 Up to USD 25,000 per year on a full time, contractor contract
🌎 Fully remote working!
✨ Working with globally recognisable brands in US Entertainment
💻 Working with the latest hardware, tech stack and tools
🏋️♀️ Access to benefits (country dependent 🌎 )
🕑 Working hours 9:30am – 6pm PT, with a 1 hr lunch break
Embracing Future-Facing Technology
Emerging technologies like Artificial Intelligence present exciting opportunities for us and our clients. As the world adapts, we’re committed to safely exploring the potential advantages of AI, integrating it thoughtfully into our work where possible, and one day guiding our clients through new possibilities when they’re open and ready for them. By tapping into our creativity, expertise, and collaboration, we aim to embrace its potential together. Our vision relies on people who are curious about this technology and excited to take on this challenge!
About the Role
As a Community Manager, you will be at the forefront of shaping how audiences connect with our client across social media. In this role, you must harness AI tools to self-direct your workload, improve efficiency, and scale your impact. This role combines always-on community management, social publishing, and social copywriting to deliver a consistent, on-brand presence across platforms. You will be responsible for maintaining the client’s voice and engagement approach, supporting talent and partner interactions, and staying culturally aware to spot timely moments worth leaning into. You'll support day-to-day social posting by scheduling, publishing, and quality-checking content across the client’s channels.
Community Management:
Engage the community day to day by responding to comments and commenting on relevant fan, talent, and partner content.
Support talent and partner engagement through appropriate interactions, resharing where relevant.
Maintain the client’s community engagement approach, ensuring voice, personality, and response types remain consistent and on brand, while providing timely responses across channels.
Stay culturally aware and trend-informed, surfacing relevant moments and engagement opportunities aligned to the client’s audience.
Support with broader channel moderation, recommending appropriate actions on comments and messages in line with the client’s community guidelines, including answering programming questions and escalating issues when needed.
Social Posting:
Schedule, publish, and review content across the client’s social networks and YouTube channel, maintaining accuracy, quality, and consistency.
Maintain up-to-date knowledge of platform updates across social media channels, ensuring the client’s posting approach reflects current best practice and available features.
Coordinate with the client and internal stakeholders to proactively clear post dependencies (assets, approvals, links, talent notes, legal checks) in a timely manner.
Copywriting:
Write engaging, on-brand social copy for the client across Instagram, TikTok, Facebook, X, YouTube, and other relevant platforms.
Maintain and evolve internal guidelines for social copy and tone of voice, ensuring consistency across the client’s channels.
Apply copywriting best practice to optimise for attention, accessibility, and engagement, continuously improving output using performance signals and client feedback.
Review and refine social copy to ensure clarity, accuracy, platform-native formatting, and consistency with the client’s tone of voice.
Good school grades; a 2:1 Bachelor’s degree or higher is a plus.
2+ years’ experience in a community management or copywriting role.
Strong interest in AI and passion for learning more about its creative and strategic uses.
High work ethic and self-motivation.
Unparalleled attention to detail.
Excellent written and communication skills.
Strong organizational skills and the ability to prioritize workload and complete tasks to deadlines.
Ability to adjust well to feedback and changing priorities.
Nice to haves
Experience scheduling and publishing content across multiple social media platforms.
Experience with project management software like Airtable or Monday.com.
Experience creating how-to guides or other documentation.
Technical aptitude for understanding new software and systems.
Cutting-Edge Tools & Tech
Work with the latest hardware and software—Windows or Mac—so you're always set up to succeed.
Ideas Welcome, Always
We don’t just say we’re open to ideas—we act on them. Your insights can shape how we work across the company.
Fast, Agile, Adaptive
We move like a start-up but with the backing of a larger team. Quick decisions and a responsive culture are the norm.
Incredible Team, Global Reach
Join an international crew of 175+ passionate, talented people. We hire for skill, drive, and authenticity—just be yourself.
Remote-First & Flexible
Your normal workday will start at 9:30am Pacific Time, working either Tuesday to Saturday or Sunday to Thursday as standard. You’ll join three team stand-up meetings each week.
APPLICATION
Along with your CV, please send us a cover letter that tells us why you’re the perfect fit for this role. If you have a portfolio, please include it to showcase any relevant work. We’d also love to see links to any social media accounts you manage or personal accounts you’d like to share!
First, you will receive questions to answer via a self-recorded video.
Successful applicants will be invited to a 60 minute first interview with Tania, our Senior Copywriting Manager and Ally, our Account Manager.
Based on the outcome of that interview, applicants may progress to Stage 2: a written task.
The final stage of the process would be a 30 minute follow-up interview with Tania and Nicola, our Chief Creative Officer.