Creative Operations Officer
💸 Up to 26k USD per year, (or local currency equivalent), full-time contractor contract
🌎 Fully remote working
✨ Working with globally recognisable brands in US Entertainment
💻 Working with the latest hardware, tech stack and tools
🏋️♀️ Access to benefits (country dependent 🌎 )
Embracing Future-Facing Technology
Emerging technologies like Artificial Intelligence present exciting opportunities for us and our clients. As the world adapts, we’re committed to safely exploring the potential advantages of AI, integrating it thoughtfully into our work where possible, and one day guiding our clients through new possibilities when they’re open and ready for them. By tapping into our creativity, expertise, and collaboration, we aim to embrace its potential together. Our vision relies on people who are curious about this technology and excited to take on this challenge!
As a Creative Operations Officer, you will play a crucial role in providing comprehensive solutions to media marketing teams utilizing Storm’s process design services. As a part of our team, you will be asked to understand and solve workflow challenges as well as build creative technical solutions for both name-brand clients and internal teams. Your critical eye and attention to detail will soon spot problems and tailor solutions for maximum effectiveness and efficiency.
This position requires a combination of creative thinking and technical acumen. If you are passionate about finding better ways to work and have a flair for cutting right to the heart of a problem, this role is perfect for you.
What can you expect?
Opportunities to design workflow and process for name-brand clients
Collaborate with cross-functional teams to develop and implement system enhancements, such as automation, integrations, and workflow optimizations
Building automated processes customised to client needs, using a combination of no/low-code tools and simple scripting with support for learning and growth
Exploring solutions to increase efficiency in internal and client workflows
Providing ongoing support for existing workflows
Collaborating and sharing knowledge with a team of creative operations officers covering a range of skills and experience
Research new media and content tools to stay on the cutting edge of workflow solutions
Populating tools with client data, checking consistency, and solving for any discrepancies
High level of proficiency in the Airtable platform with the ability to leverage its features for enhanced workflow management and process automation. Strong proficiency in similar software platforms such as Monday.com, Asana, Jira, may also be considered if described
Strong skills in process design, getting hands-on with building streamlined and efficient workflows tailored to client requirements
Excellent communication skills to present processes to client audiences with varying levels of expertise
Confident in engaging with clients and colleagues to identify and discuss potential problems
Capable of working independently while ensuring clear and consistent communication with managers and team members
Strong adaptability/technical aptitude for software and systems
Unparalleled attention to detail
Nice to Haves:
Basic level of familiarity with programming languages, particularly JavaScript or HTML.
Understanding of marketing processes, campaign execution, and media planning.
Familiarity with the landscape of no/low-code solutions for automation and efficiency.
Cutting-Edge Tools & Tech
Work with the latest hardware and software—Windows or Mac—so you're always set up to succeed.
Ideas Welcome, Always
We don’t just say we’re open to ideas—we act on them. Your insights can shape how we work across the company.
Fast, Agile, Adaptive
We move like a start-up but with the backing of a larger team. Quick decisions and a responsive culture are the norm.
Incredible Team, Global Reach
Join an international crew of 175+ passionate, talented people. We hire for skill, drive, and authenticity—just be yourself.
Remote-First & Flexible
Fully remote within South Africa. Our usual working hours are between 9 am and 5.30 pm GMT.
Firstly, you will be asked to completed a couple of questions via an online video platform.
Successful applicants will then be invited to a 60 minute first interview with Nina, our Head of Content Production and Eric, one of our Account Managers.
Based on the outcome of that interview, applicants may progress to Stage 2: a written task.
The final stage of the process would be a 30 minute follow-up interview with Nina and Nicola, our Chief Creative Officer.